What is metrics meaning?

Metrics, in general, refers to measurements or indicators used to assess the performance, progress, and effectiveness of a certain process, project, system, or organization. These measurements or indicators provide quantitative or qualitative feedback that can help in determining the success or failure of a particular initiative. Metrics can be used to evaluate various aspects of a business including financial performance, customer satisfaction, employee productivity, operational efficiency, and marketing effectiveness. It can be expressed in different forms such as numerical data, percentages, ratings, or indices. Choosing the appropriate metrics is crucial for assessing progress towards strategic goals and providing insights for data-driven decision-making.